Latest Updates
VTech Redirection server scheduled maintenance
Posted by Roy Stephenson on 29 March 2018 10:11 AM

Please be aware that due to scheduled maintenance, VTech’s redirection server ( and API ( will be offline on Monday 16th April from 8:00am to 1:15pm UK time.  


Apologies for any inconvenience this may cause.

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3CX provisioning templates for VTech SIP phones
Posted by Roy Stephenson on 26 February 2018 01:10 PM

VTech have released provisioning templates for 3CX for the following phones:

  • VSP716A Entry Level SIP Phone
  • VSP726A Mid Range SIP Phone
  • VSP736A High End SIP Phone
  • VSP610A SIP DECT Phone
  • VCS754A SIP Audio Conference Unit

VTech is not an officially supported brand for 3CX, so the templates are made available on an "as is" basis only. They have been tested by several 3CX partners already and have been found to work well. 

If you resell 3CX and want to make it easier to deploy and manage VTech SIP phones, then please feel free to download and try the templates out from here:

Please note:

Applies to 3CX V14 or 15. VTech firmware must be for models starting VSP, and 1.1.5.C for the VCS754A. 

After adding the template and assigning the model to an extension, then pressing "OK", the Provisioning link might not show on the Phone Provisioning Page. However, you can still provision the phone using the 3CX standard provisioning URL.

If the provisioning URL isn't known, you can find it as follows:

  • in 3CX Management console Web Interface, got to Settings / Parameters
  • Note the "PROVISIONING_FOLDER" and desired "PROVISIONINGLINK..." values (refer to below example)
  • the filename will be [MODEL]_[MAC].cfg




then the full provisioning URL will be:


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VTech Firmware Now Released
Posted by Roy Stephenson on 13 November 2017 11:21 AM

New firmware, version, is now available for the following VTech models:

  • VSP716A
  • VSP726A
  • VSP736A
  • VSP610A

Please visit VTech's website to download the files and release notes:

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Final testing on VTech firmware
Posted by Roy Stephenson on 27 October 2017 04:11 PM

VTech will shortly be releasing new firmware for the following models:
• VSP716A
• VSP726A
• VSP736A
• VSP610A adds new functionality and fixes a few bugs. In our tests we have found it to be stable but we encourage all installers and administrators of these phones to do their own testing in order to be certain that it works well for them before it is made publicly available.
The image files and release notes may be downloaded from this Dropbox folder:



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New Panasonic Security Documentation
Posted by Sam Moorcroft on 09 January 2017 11:03 AM

The new Panasonic NS Security documentation has now been published. The documents can be found on bizpartner as well as here:

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